Working at Tidewater Physical Therapy
Tidewater Physical Therapy employs physical therapists, physical therapist assistants, physical therapy technician’s, administrative personnel, and support staff. We are not currently hiring for any positions. However, if you are interested in applying for a position at Tidewater Physical Therapy, please send your cover letter, resume and proof of licensure (if a skilled professional) to Jennifer Walter at jwalter@tidewaterpt.com. We will notify you as positions become open.
Interning with Tidewater Physical Therapy
Tidewater Physical Therapy provides a program for interns both during the school year and during the summer. Please send your cover letter and resume to Jennifer Walter at jwalter@tidewaterpt.com. Specify the location at which you would like to apply, the time of year you would like to apply for and your availability.
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Office Manager
Position Summary
The Office Manager is responsible for providing a wide range of office management and support to the company including answering phone lines, scheduling/managing calendar, making/confirming meeting arrangements, and writing correspondence. Must be self-managed and direct duties of all clerical staff. Must be resourceful, an independent thinker, and self-sufficient as well as self-motivated.
Minimum Qualifications (Knowledge, Skills, and Abilities)
The essential functions include, but are not limited to the following:
- Performs a wide variety of administrative tasks including answering phones, greeting patients, assisting with intake paperwork and entering patient information into computer
- Verifies insurance coverage and physical therapy benefits, obtain referrals and authorizations as needed
- Prepares patient charts for the next day; review charts for needed authorizations, doctor’s scripts and additional paperwork as needed (i.e. progress notes, 700, 701, flowsheets, etc.)
- Enters daily charges into the system
- Completes weekly bank deposits and make copies to send to central billing office for posting
- Oversees office supply inventory and ordering
- Responsible for petty cash, balancing and requesting additional funds
- Prepares weekly packet (any administrative paperwork that cannot be scanned/emailed) to send to the central administrative office
- Responsible for fire drills and safety checks
- Acts as direct report for office assistants and physical therapy technicians
- Conducts performance reviews for office assistants and physical therapy technicians
- Responsible for overall daily operations
- Addresses information requests from the Tidewater billing office in a timely manner
- Responds to records requests from attorneys in a timely manner
- Performs other duties as assigned
Physical Demands and Work Environment
- High School Diploma or GED equivalent
- Previous experience as an office manager, supervisory experience is a plus
- Strong computer and internet skills including all MS Office suite required
- Excellent interpersonal and communication skills
- Must have strong customer support orientation (for internal/external customers), demonstrated professional demeanor, and the ability to maintain confidential information
- Must have strong skills in organization and planning, demonstrated ability to work independently and exercise sound judgment and problem solving
- Must be efficient with strong attention to detail
- Ability to prioritize tasks, exercise sound judgment and confidentiality with sensitive information
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